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新型参考咨询服务实践与展望—兼谈商业客服的发展给我们的启发
李玲
2014-07-17
Keyword参考咨询
Subject Area参考咨询服务
Conference Name2014年科技信息服务模式与服务方法研讨会
Conference Place四川宜宾
Language中文
Document Type演示报告
Identifierhttp://ir.las.ac.cn/handle/12502/7511
Collection中国科学院文献情报中心(北京)_学科咨询服务部
Recommended Citation
GB/T 7714
李玲. 新型参考咨询服务实践与展望—兼谈商业客服的发展给我们的启发. 2014.
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