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Real-time virtual reference service based on applicable artificial intelligence technologies: The début of the robot Xiaotu at Tsinghua University Library | |
YAO Fei; JI Lei; ZHANG Chengyu; CHEN Wu; Zhang Chengyu (E-mail:zhangchy@lib.tsinghua.edu.cn) | |
2011-10-31 | |
Source Publication | Chinese Journal of Library and Information Science
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ISSN | 1674-3393 |
Volume | 4Issue:2Pages:12-26 |
Abstract | The adoption of applicable artificial intelligence technologies to library real-time virtual reference services is an innovative experimentation in one of the key areas of library services. Based on the open source software Artificial Linguistic Internet Computer Entity (A.L.I.C.E.) and a combined application of several other relevant supporting technologies for facilitating the use of the current existing library resources, Tsinghua University Library has recently developed a real-time smart talking robot, named Xiaotu, for the enhancement of its various service functions, such as reference services, book searching, Baidu Baike searching, self-directed learning, etc. The operation of Xiaotu is programmed into Renren website (a social networking website), which adds significantly an innovative feature to the modus operandi of the real-time virtual reference service at Tsinghua University Library. |
Keyword | Virtual Reference Service Smart Talking Robot Self-learning A.l.i.c.e. |
Subject Area | 编辑出版 |
URL | 查看原文 |
Funding Organization | This work is supported by the Foundation for Humanities and Social Sciences of the Chinese Ministry of Education (Grant No.: 11BTQ011). |
Document Type | 期刊论文 |
Identifier | http://ir.las.ac.cn/handle/12502/5404 |
Collection | Journal of Data and Information Science_Chinese Journal of Library and Information Science-2011 |
Corresponding Author | Zhang Chengyu (E-mail:zhangchy@lib.tsinghua.edu.cn) |
Recommended Citation GB/T 7714 | YAO Fei,JI Lei,ZHANG Chengyu,et al. Real-time virtual reference service based on applicable artificial intelligence technologies: The début of the robot Xiaotu at Tsinghua University Library[J]. Chinese Journal of Library and Information Science,2011,4(2):12-26. |
APA | YAO Fei,JI Lei,ZHANG Chengyu,CHEN Wu,&Zhang Chengyu .(2011).Real-time virtual reference service based on applicable artificial intelligence technologies: The début of the robot Xiaotu at Tsinghua University Library.Chinese Journal of Library and Information Science,4(2),12-26. |
MLA | YAO Fei,et al."Real-time virtual reference service based on applicable artificial intelligence technologies: The début of the robot Xiaotu at Tsinghua University Library".Chinese Journal of Library and Information Science 4.2(2011):12-26. |
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