个性化服务是优化信息系统的一种方式。系统介绍优化检索系统、信息推荐系统、工作流管理系统、用户生成系统、社会网络系统、媒体播放系统、网络导航系统、移动通讯信息系统、交互面板的用户行为模型。解释从简单工具型的用户模型,到技术操作型的用户模型,再到符合人类心理与行为的用户模型的变化。提出 “用户行为-用户建模-个性化服务-再设计”的流程,作为用户行为模型驱动数字图书馆个性化服务的整体方案。Personalized service is a way to optimiz information system.This paper introduces the models of user behaviour to optimize retrieval systems, information recommendation systems, workflow management systems, user-generated system, social network systems, media player system, Web navigation support system, mobile information system, and interactive panels. The change of user models are explained, from model of using tools, to model of technical operations, then to model of user psychology and behavior.To propose a workflow including “User Behavior-User Modeling-Personalized Services-Redesign” as the overall program that user behaviour driven digital library personalized services.
