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Title: 从Web2.0用户心智地图发展型人化信息服务——自然观察法的实证研究
Author: 顾立平
Source: 图书情报工作网刊
Issued Date: 2010-06-22
Volume: 30, Issue:5, Pages:1-9
Keyword: 用户研究
Subject: 图书情报理论研究与信息社会学::图书馆学情报学理论
Indexed Type: 其他
Abstract: 透过追踪自然观察法,研究类型用户们在学习过程中的不同关注面向,以及讨论如何满足他们的信息需求。根据心智地图建立了非正式信息交流渠道的功能、针对机、用户、社群的信息加工模式,以及型人化信息服务模型。结论是图书馆可以透过阅读心智地图来提升信息服务。建议未来综合结构方程式、因子分析、聚类分析、卡方检验、结构化访谈、自然观察法以及心智地图模型来创建与使用型人。By follow-up natural observation, this study presents how different attention aspects between typical users during research process and discuss how to meet their information need. According to the mental map, this work build the functions of informal information communication channels, the model of information added value toward institution, user and community, and the model of personas’ information service. As conclusion, library may improve emotion-driven service by reading those mental maps. It is recommended to creating and using personas in future combined methods by structural equation model, factor analysis, cluster analysis, chi-square, structural interview, nature observation and mental map.
Related URLs: 查看原文
Language: 中文
Content Type: 期刊论文
URI: http://ir.las.ac.cn/handle/12502/3054
Appears in Collections:中国科学院文献情报中心_业务处_期刊论文

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Developing Personas’ Information Service from Web2.0 Users’ Mental Map Model- An Empirical Study by Natural Observation.pdf(960KB)----开放获取View Download

Recommended Citation:
顾立平. 从Web2.0用户心智地图发展型人化信息服务——自然观察法的实证研究[J]. 图书情报工作网刊,2010,30(5):1-9.
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文件名: Developing Personas’ Information Service from Web2.0 Users’ Mental Map Model- An Empirical Study by Natural Observation.pdf
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